Q: Can I schedule my export query process?
A: Yes, with professional edition of the utility. Please create project file with GUI version and use it with command line one. For example, in order to execute a project file today at 11.00, use the following command line: at 11:00 "exqtxtoracmd.exe d:\projects\export_sales.prf".

Q: The program does not recognize project file as command line parameter. What is wrong?
A: You should quote file name that contains space(s). For example: exqtxtoracmd.exe "d:\projects and data\export_sales.prf"

Q: The program does not export CLOB column. What's the problem source?
A: Most possible you've used standard version of the export query tool. It does not support large objects like BLOB or CLOB due to internal limitation. Please upgrade your copy to professional edition and rerun the project.

Q: Does the price include any support and upgrade period?
A: Yes, 3 months for the Standard and 1 year for Professional edition.

Q: Can I reuse properties of the export query process?
A: Yes, you should save your properties and options as project file (.prf) and reuse it in the future.

Q: Do you provide phone support?
A: No, most questions require detailed examination by our staff (QA, developers, etc), so it's impossible to answer you immediately.

Q: Do you have money back option?
A: Yes, we'll back you money in case our export query tool is not suitable for you and we could not help you.

Q: Do you offer discount for non-profit organization?
A: Yes, please contact our support staff.

If you have encountered some unusual problem that is not listed here, feel free to contact the technical support.